Zach Global Inc.™
Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the Zach Global Inc.™ (“Zach Global,” “we,” “us,” or “our”) website, services, consulting engagements, and any related materials or offerings. By accessing our website, engaging our services, or interacting with our content, you agree to be bound by these Terms.
PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.
Acceptance of Terms
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Zach Global Inc.™
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.
Services Offered
Zach Global Inc.™ is a boutique consulting firm providing two core service offerings: Fractional Executive Leadership and Proprietary Transformation Programs. Our 15 trademarked methodologies and all associated intellectual property are owned exclusively by Zach Global Inc.™
Fractional Executive Leadership
Our fractional executive services include Fractional Chief Operating Officer (COO), Fractional Chief Transformation Officer, Fractional Chief Revenue Officer, and Interim Executive Leadership. These services are tailored to each client’s specific needs and are governed by individual engagement agreements.
Proprietary Transformation Programs
Our 15 proprietary trademarked methodologies include:
• Z-TOS™ (ZachGlobal Transformation Operating System)
• The Revenue Execution System™ (RES™)
• The Middle Manager Moment™
• The Five Pillars of High-Performing Teams™
• The Service Culture Formula™
• The Migration Ladder™
• L.A.D.D.E.R. Listening Approach™
• Operations-First Digital Model™
• Culture Transformation Accelerator™
• 3-Horizon Operational Model™
• ZachGlobal Organizational Capability Index™
• Team Performance Scorecard™
• Plus 3 additional proprietary frameworks
Each methodology can be delivered as a consulting engagement, a training program, or licensed for internal use.
Speaking Engagements
Our speaking engagements, workshops, and training sessions are subject to separate agreements that specify the terms, logistics, compensation, and intellectual property rights. Materials provided during speaking engagements remain the property of Zach Global Inc.™ unless otherwise agreed in writing.
Digital Content (Insights)
Content available on our website, including articles, whitepapers, case studies, and educational materials in our Insights section, is provided for informational purposes only. Access to certain premium content may require registration or subscription and is subject to additional terms.
User Obligations and Conduct
When using our services, you agree to:
• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes and in compliance with all applicable laws
• Respect the intellectual property rights of Zach Global Inc.™ and third parties
• Not engage in any activity that disrupts or interferes with our services or infrastructure
You agree NOT to:
• Copy, reproduce, distribute, or create derivative works from our proprietary materials without written permission
• Use automated systems (bots, scrapers) to access our website or services
• Transmit viruses, malware, or other harmful code
• Impersonate any person or entity or falsely represent your affiliation with any party
• Engage in any conduct that violates applicable laws or infringes on the rights of others
Intellectual Property Rights
All content, materials, trademarks, service marks, logos, and intellectual property on our website and in our services—including all 15 proprietary trademarked methodologies, frameworks, assessment tools, and proprietary processes—are owned by or licensed to Zach Global Inc.™ and are protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, modify, distribute, display, or create derivative works from any of our proprietary materials without our express written permission. Limited use of publicly available materials (such as downloading a single copy for personal reference) is permitted, provided you do not remove any copyright or proprietary notices.
Unauthorized use of our intellectual property may result in legal action and claims for damages, injunctive relief, and attorney’s fees.
Confidentiality
During the course of our engagement, both parties may have access to confidential information. Both you and Zach Global Inc.™ agree to maintain the confidentiality of all proprietary and sensitive information disclosed during the engagement and to use such information solely for the purposes of the engagement.
Confidential information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully in the receiving party’s possession prior to disclosure; (c) is independently developed without use of confidential information; or (d) is disclosed with the written consent of the disclosing party.
All confidentiality obligations survive the termination of our engagement for a period of five (5) years, or as otherwise specified in a separate written agreement.
Fees and Payment Terms
Fees for consulting services, fractional leadership engagements, speaking engagements, and other professional services are specified in individual engagement agreements or proposals. Unless otherwise stated, all fees are in U.S. Dollars (USD) and are exclusive of applicable taxes.
Payment terms are outlined in each engagement agreement. Standard payment terms require payment within thirty (30) days of invoice date unless otherwise agreed. Late payments may be subject to interest charges at the rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower).
We reserve the right to suspend services for any account with overdue payments until all outstanding amounts are paid in full. You are responsible for all costs and expenses (including reasonable attorney’s fees) incurred in collecting overdue amounts.
Cancellation and Termination
By Client
You may cancel consulting engagements or speaking engagements subject to the cancellation terms specified in the applicable agreement. Unless otherwise stated, cancellations must be provided in writing at least thirty (30) days prior to the scheduled service date. Cancellations made within thirty (30) days may be subject to cancellation fees as outlined in the engagement agreement.
By Zach Global Inc.™
We reserve the right to terminate or suspend any engagement immediately, without notice, if you breach these Terms, fail to make required payments, or engage in conduct that we reasonably believe is harmful to our business, reputation, or other clients.
Effect of Termination
Upon termination, you remain obligated to pay all fees accrued prior to termination. All provisions of these Terms that by their nature should survive termination (including intellectual property rights, confidentiality, indemnification, and limitation of liability) will continue in effect following termination.
Disclaimers and Warranties
OUR SERVICES AND WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that our services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We make no guarantees regarding the accuracy, completeness, or reliability of any content, advice, or recommendations provided through our services.
While we strive to provide high-quality consulting services, we do not guarantee specific business outcomes or results. Success depends on many factors outside our control, including client implementation, market conditions, organizational readiness, and resource availability.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZACH GLOBAL INC.™, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, NETWORK AFFILIATES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO US FOR SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE THOUSAND DOLLARS ($1,000), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Zach Global Inc.™, its officers, directors, employees, partners, network affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from: (a) your use of our services; (b) your breach of these Terms; (c) your violation of any law or regulation; or (d) your infringement of any third-party rights, including intellectual property rights.
This indemnification obligation survives the termination of these Terms and your use of our services.
Dispute Resolution
1 Informal Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the matter informally through good-faith negotiations. Either party may initiate informal resolution by providing written notice to the other party describing the dispute.
Arbitration
If the dispute cannot be resolved informally within sixty (60) days, either party may elect to resolve the dispute through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the State of Georgia and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
Exceptions
Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or confidential information.
Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia without regard to its conflict of law provisions. Subject to the arbitration provisions above, you agree to submit to the personal and exclusive jurisdiction of the courts located in State of Georgia for resolution of any disputes.
Force Majeure
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, natural disasters, labor disputes, government actions, or failures of telecommunications or internet infrastructure. The affected party shall notify the other party promptly and use reasonable efforts to resume performance as soon as practicable.
Third-Party Services and Links
Our website and services may contain links to third-party websites or integrate with third-party services. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties.
Entire Agreement
These Terms, together with our Privacy Policy and any applicable engagement agreements, constitute the entire agreement between you and Zach Global Inc.™ regarding your use of our services and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties’ intent.
Waiver
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Waiver
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms and any rights or obligations hereunder to any affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law, without your consent.
Notices
All notices under these Terms must be in writing and will be deemed given: (a) when delivered personally; (b) when sent by confirmed facsimile or email; (c) one business day after being sent by reputable overnight courier; or (d) three business days after being mailed by first-class mail, postage prepaid, to the addresses specified in the applicable engagement agreement or as otherwise provided.
Contact Information
For questions or concerns about these Terms, please contact us:
Zach Global Inc.™
Email: clients@zachglobalinc.com
Phone: 1 (404) 902-7080
Website: www.zachglobalinc.com
Headquarters: Atlanta, Georgia
Mailing Address: 2090 Baker Rd. Ste.#304-213, Kennesaw GA 30144
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.